1300bet's Privacy Policy

Welcome to 1300bet. We believe that protecting user data is the foundation of any trustworthy online betting platform. This privacy policy explains how 1300bet collects your personal information, why we collect it, and how we keep it secure.

This policy applies to all 1300bet services — including our website, mobile app, and any associated digital channels. By using our platform, you are deemed to have accepted the terms of this Privacy Policy. Please read it carefully in full.

We believe in complete transparency — no hidden clauses, no vague language. Just a clear, straightforward explanation of your rights and our responsibilities.

1300bet collects your information in several ways. Below is a detailed breakdown of what data we collect and when.

Directly provided information:

Information you provide directly when registering an account or using the platform:

• Full Name, Date of Birth & Gender
• Mobile number and email address
• Current Address in Bangladesh
• National ID, passport, or driving license details (for KYC verification)
• BKash, Nagad, or Rocket number
• Messages & complaints sent to customer support

Automatically Collected Information:

Information automatically recorded while using the platform:

1300bet uses your information only for legitimate and specified purposes. Your data is never used beyond the following reasons:

• Account Management: Registration, login, KYC verification & account maintenance.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your complaints and queries promptly.
• Security & Fraud Prevention: To detect and block suspicious activity.
• Legal Compliance: To meet the requirements of licensing authorities and government regulatory bodies.
• Responsible Gaming: To identify addiction risks and provide timely support.
• Service Improvement: To fix platform issues and improve the user experience.
• Lawful Marketing: To send you promotional offers and updates, with your consent.

1300bet never sells your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: To verify transactions with bKash, Nagad, and Rocket.
• KYC Verification Agency: With trusted third-party identity verification providers to confirm your identity.
• Law Enforcement: When required by a court order or legal obligation.
• Gaming Regulatory Authority: For license audits and regular compliance reporting.
• Technology service providers: Cloud storage and cybersecurity partners — all bound by strict confidentiality agreements.

Whenever data is shared in any of the above cases, we ensure that the receiving party maintains the same standard of data protection.

1300bet uses cookies and similar technologies to enhance your experience on the website and app. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: For login sessions, security tokens, and core platform functions — these cannot be disabled.
• Functional Cookies: For language preferences, theme settings, and a personalized experience.
• Analytics Cookies: To analyze user behavior and improve the platform.
• Marketing Cookies: To show you relevant offers based on your preferences (only with your consent).

You can block or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

1300bet employs the highest industry-standard technical and organizational measures to protect your data. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification for an added layer of login security.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by independent cybersecurity experts.
• Data Backup: Data is regularly backed up to secure, location-protected servers.
• Staff Training: All relevant staff receive regular training on data protection.

1300bet does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period expires, data is securely deleted or anonymized.

As a 1300bet user, you have full control over your personal data. Your key rights are outlined below:

To exercise these rights support@1300bet.betPlease email us and we will respond within 30 business days.

1300bet strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect any data from minors.

Age verification is mandatory at registration, and your age is confirmed during the KYC process via your national ID or other government-issued documents. If any minor's data is collected by mistake, it will be deleted immediately upon discovery and the associated account will be closed.

1300bet reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will reflect any changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any questions or complaints regarding this Privacy Policy, or to exercise your data rights, please reach out through the contact channels below:

• Email: support@1300bet.bet
• Support Hours: 24 hours a day, 7 days a week
• Response Timeframe: 24 hours for general inquiries, 30 business days for data requests